Orders of simple electrical componentry unmounted are packaged and shipped within two business days.
Orders including mounted pendants and custom design are shipped within five working days.
Items which are not available from stock may take up to 3weeks.
*Once your package is in transit we are unable to foresee or control any delays that may unfortunately occur through Australia Post. They commonly deliver between 2-3days on the east coast and 4-6days on the west coast. New Zealand deliveries are subject to overseas time restrictions.
**Our packages are tracked through Australia Post. Should you have concerns about where your delivery is please use this website along with the tracking number sent to you via email. Any further issues please contact us.
*Please do not pre-arrange installation trade persons until you have received your goods. Large orders of cable may take longer due to stock levels and the logistics involved.
New Zealand freight is calculated as per the Australia Post shipping calculator.
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Direct deposit is available for customers who request a quote with us via email or phone.