Sales Information

Shipping

Australia Post


Australia Post

Orders of simple electrical componentry unmounted are packaged and shipped within two business days.

Orders including mounted pendants and custom design are shipped within five working days.

Items which are not available from stock may take up to 3weeks.

*Once your package is in transit we are unable to foresee or control any delays that may unfortunately occur through Australia Post. They commonly deliver between 2-3days on the east coast and 4-6days on the west coast. New Zealand deliveries are subject to overseas time restrictions.

**Our packages are tracked through Australia Post. Should you have concerns about where your delivery is please use this website along with the tracking number sent to you via email. Any further issues please contact us.

*Please do not pre-arrange installation trade persons until you have received your goods. Large orders of cable may take longer due to stock levels and the logistics involved.


New Zealand freight is calculated as per the Australia Post shipping calculator.

Payments

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PayPal

PayPal, the leader in online payments, enables buyers and businesses to send and receive payments online. PayPal has over 100 million accounts in 190 countries and territories. It's accepted by merchants all over the world.

PayPal helps protect your credit card information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is never shared with the merchant.

Credit Cards

You don't need a PayPal account: on the PayPal Page you may also use your credit/debit card to process the payment.

Direct Deposit

Direct deposit is available for customers who request a quote with us via email or phone.


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